RETURN POLICY

HOW TO RETURN AN ORDER?

If you are not satisfied with your purchase and wish to return an item, please contact us first via our customer service Email  Customer_Centet@outlook.com (Monday to Friday 10am to 10:30pm). For returns, a member of our team will show you the steps to follow to return your product.  Monday to Friday from 10:00 to 22:30. For returns, a member of our team will show you the steps to follow to return the product.

To manage returns and refunds more quickly and efficiently, all returns must always be accompanied by the return request document which will be provided by our customer service team once the return has been analyzed.

RETURNS

To request the return of a product, the customer must notify us via Email  notify our customer service department via email at Customer_Centet@outlook.com within of receipt of the product , citing the order number and detailing the reason for the return. Customer_Centet@outlook.com  to our customer service department, within  90 days  of receipt of the product, indicating the order number and detailing the reason for the return.


If the return is approved, the customer must send the product(s) to the address indicated on the return document. Additionally, you must always include the original packaging in which you received the product.  Additionally, you must always include the original packaging in which you received it.


Once we receive the order, the refund will be made according to the method chosen by the customer who wishes to receive the refund. Please  note that returns may take up to  7 business days , depending  on